[dns-operations] .ORG website experiences intermittent DNS failure

[Warren Kumari]

On Sep 30, 2013, at 3:25 PM, "Catherine Burdon" <catherine at cabur.com> wrote:

> Website www.newmarketstageco.org experiencing DNS failure intermittently.  I have verified the DNS zone settings for the domain and all are correct.

Nope.

>  From time to time the website will not be found, then shortly thereafter will appear again.
>  
> I read of a similar issue on a blog at http://www.duoconsulting.com/blog/2009/01/21/troubleshooting-dns-issues  This user wrote you with a similar issue and it seems that it was necessary to make a correction on one of the DNS servers that was reporting (incorrectly) that the website was not found.
>  
> Because this issue is not constant, I feel that I am experiencing a similar issue.  Your assistance is greatly appreciated.

This isn't really the list for this sort of issue, however…

The .org name servers believe that ns1.myviabank.com and ns2.myviabank.com are the name servers for your domain:
;; AUTHORITY SECTION:
newmarketstageco.org.	86400	IN	NS	ns1.myviabank.com.
newmarketstageco.org.	86400	IN	NS	ns2.myviabank.com.

However ns1.myviabank.com and ns2.myviabank.com are: a: the same IP address and b: broken.
dig ns myviabank.com @j.gtld-servers.net.
;; ADDITIONAL SECTION:
ns1.myviabank.com.	172800	IN	A	208.87.36.231
ns2.myviabank.com.	172800	IN	A	208.87.36.231

dig ns1.viabank.com @208.87.36.231
dig ns1.myviabank.com @208.87.36.231

; <<>> DiG 9.9.3-P2 <<>> ns1.myviabank.com @208.87.36.231
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 28883
;; flags: qr aa rd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;ns1.myviabank.com.		IN	A

;; AUTHORITY SECTION:
myviabank.com.		86400	IN	SOA	ns1.myviabank.com. support.viabank.com. 2011030308 86400 7200 3600000 86400


You should try figure out who via bank / myviabank are and a: shout or b: simply host you services somewhere that works.

Entertainingly enough, www.myviabank.com is a cname to via bank.com -- which, of course, is nxdomain. 
Looks like there is bits of the zone still around (or some odd gslb thing?)


http://www.dnsstuff.com/tools#dnsReport|type=domain&&value=myviabank.com
http://dnssec-debugger.verisignlabs.com/myviabank.com

W



>  
> Catherine
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