[dns-operations] Anyone from Microsoft here?

[Mark Andrews]

> Begin forwarded message:
> 
> From: MAILER-DAEMON at isc.org (Mail Delivery System)
> Subject: Undelivered Mail Returned to Sender
> Date: 13 August 2021 at 12:33:21 AEST
> To: marka at isc.org
> 
> This is the mail system at host mx.pao1.isc.org.
> 
> I'm sorry to have to inform you that your message could not
> be delivered to one or more recipients. It's attached below.
> 
> For further assistance, please send mail to postmaster.
> 
> If you do so, please include this problem report. You can
> delete your own text from the attached returned message.
> 
>                   The mail system
> 
> <hostmaster at microsoft.com>: host
>    microsoft-com.mail.protection.outlook.com[104.47.54.36] said: 550 5.4.1
>    Recipient address rejected: Access denied. AS(201806281)
>    [DM3NAM06FT015.Eop-nam06.prod.protection.outlook.com] (in reply to RCPT TO
>    command)
> Reporting-MTA: dns; mx.pao1.isc.org
> X-Postfix-Queue-ID: 9258C3AB021
> X-Postfix-Sender: rfc822; marka at isc.org
> Arrival-Date: Fri, 13 Aug 2021 02:33:18 +0000 (UTC)
> 
> Final-Recipient: rfc822; hostmaster at microsoft.com
> Original-Recipient: rfc822;hostmaster at microsoft.com
> Action: failed
> Status: 5.4.1
> Remote-MTA: dns; microsoft-com.mail.protection.outlook.com
> Diagnostic-Code: smtp; 550 5.4.1 Recipient address rejected: Access denied.
>    AS(201806281) [DM3NAM06FT015.Eop-nam06.prod.protection.outlook.com]
> 
> From: Mark Andrews <marka at isc.org>
> Subject: Please fix the DNS servers for ha.office365.com
> Date: 13 August 2021 at 12:33:15 AEST
> To: hostmaster at microsoft.com
> 
> 
> ha.office365.com is being delegated to 
> 
> ha.office365.com.	300	IN	NS	tm2.edgedns-tm.info.
> ha.office365.com.	300	IN	NS	tm1.edgedns-tm.info.
> ha.office365.com.	300	IN	NS	ns2-ms-acdc.office.com.
> ha.office365.com.	300	IN	NS	ns1-ms-acdc.office.com.
> ha.office365.com.	300	IN	NS	ns4-ms-acdc.office.com.
> ha.office365.com.	300	IN	NS	ns3-ms-acdc.office.com.
> 
> but tm1.edgedns-tm.info and tm2.edgedns-tm.info are returning invalid
> negative responses for outlook.ha.office365.com/HTTPS
> 
> % dig outlook.ha.office365.com type65 +norec @tm1.edgedns-tm.info
> 
> ; <<>> DiG 9.17.16 <<>> outlook.ha.office365.com type65 +norec @tm1.edgedns-tm.info
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 54685
> ;; flags: qr aa ad; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
> 
> ;; OPT PSEUDOSECTION:
> ; EDNS: version: 0, flags:; udp: 1232
> ;; QUESTION SECTION:
> ;outlook.ha.office365.com.	IN	TYPE65
> 
> ;; AUTHORITY SECTION:
> trafficmanager.net.	30	IN	SOA	tm1.dns-tm.com. hostmaster.trafficmanager.net. 118221445 900 300 2419200 30
> 
> ;; Query time: 34 msec
> ;; SERVER: 13.107.222.240#53(tm1.edgedns-tm.info) (UDP)
> ;; WHEN: Fri Aug 13 12:25:25 AEST 2021
> ;; MSG SIZE  rcvd: 129
> 
> % 
> 
> leading the logs being filled with error reports like
> 
> 13-Aug-2021 11:08:25.232 DNS format error from 13.107.222.240#53 resolving outlook.ha.office365.com/TYPE65 for 127.0.0.1#65038: Name trafficmanager.net (SOA) not subdomain of zone ha.office365.com -- invalid response
> 13-Aug-2021 11:08:25.233 FORMERR resolving 'outlook.ha.office365.com/TYPE65/IN': 13.107.222.240#53
> 
> The other 4 servers are returning valid responses
> 
> % dig outlook.ha.office365.com type65 +norec @ns2-ms-acdc.office.com
> 
> ; <<>> DiG 9.17.16 <<>> outlook.ha.office365.com type65 +norec @ns2-ms-acdc.office.com
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 33154
> ;; flags: qr aa; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
> 
> ;; OPT PSEUDOSECTION:
> ; EDNS: version: 0, flags:; udp: 1224
> ;; QUESTION SECTION:
> ;outlook.ha.office365.com.	IN	TYPE65
> 
> ;; ANSWER SECTION:
> outlook.ha.office365.com. 60	IN	CNAME	outlook.ms-acdc.office.com.
> outlook.ms-acdc.office.com. 60	IN	CNAME	SYD-efz.ms-acdc.office.com.
> 
> ;; Query time: 13 msec
> ;; SERVER: 208.84.4.2#53(ns2-ms-acdc.office.com) (UDP)
> ;; WHEN: Fri Aug 13 12:28:04 AEST 2021
> ;; MSG SIZE  rcvd: 112
> 
> % 
> -- 
> Mark Andrews, ISC
> 1 Seymour St., Dundas Valley, NSW 2117, Australia
> PHONE: +61 2 9871 4742              INTERNET: marka at isc.org
> 
> 
> 

-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742              INTERNET: marka at isc.org

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