Blocked in Kazakhstan, Who To Contact?

[Anthony Eden]

James,

Response inline...

On Mon, Oct 12, 2020 at 3:28 PM James Shank <jshank at cymru.com> wrote:
>
> Have you tried reaching out to KZ-CERT about this issue?  I know at
> least one person there and could do an introduction email if it would
> be helpful (he's in Malware Analysis though, so not sure it'd be
> directly related to your particular need).

I have not reached out to anyone through an official channel yet
because I'm not even sure what the official channel is. If you know
someone and can make an introduction, that'd be fantastic and I'd
appreciate it.

>
> From whom or what agency within KZ did you receive the initial email?

That's what makes this difficult, the notification was sent from an
anonymous mail.ru address under the name JAVOKHIR. Initially we
thought it was a throwaway mailbox, but the sender did respond when I
wrote back much later after discovering the domain had been moved to
another provider.

Sincerely,
Anthony Eden

>
> Cheers!
>
> James
>
> On 10/10/20 5:17 PM, Anthony Eden wrote:
> > Several months ago we (DNSimple) received an email to our support
> > telling us to take down a domain that they said had illegal content in
> > their country or they would block our name servers in their entirety.
> > We pointed the sender to our take down policy and they responded
> > saying that they didn't care, they were going to block us. A few days
> > later we received a report from a customer indicating they could no
> > longer resolve domains we provide DNS for in Kazakhstan.
> >
> > The domain has since moved on to Google DNS, and so I reached back out
> > to the person who originally wrote us informing them that the domain
> > is no longer in our system, could they please remove the block, to
> > which they responded "too bad".
> >
> > Has anyone else dealt with a country-wide block like this, especially
> > coming from a source that appears to have no connection with the
> > country in question? If so, is there a specific action you had to take
> > to get the block removed?
> >
> > Thanks for any help in advance.
> >
> > Sincerely,
> > Anthony Eden
> >
>
>
> --
> James Shank
> Senior Security Evangelist; Chief Architect, Community Services
> Team Cymru, Inc.
> jshank at cymru.com; +1-847-378-3365; http://www.team-cymru.com/



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