[dns-operations] Uptick in number of domains losing delegation recently

Dave Warren davew at hireahit.com
Tue Apr 22 23:09:57 UTC 2014

On 2014-04-22 15:46, Mark Andrews wrote:
> The registrars can refuse to complete the transaction without getting
> a acknowledgement by default.  This is just poor Registrar UI.
> Generate Confirmation code now: <button>  (email will be sent to user at example.com)
> Enter Confirmation code: _________

This is only one half of the puzzle, the other is that if an email from 
Tucows/OpenSRS bounces (after the initial registration), it will put the 
domain back into pending-verification status, and eventually suspend the 
domain after a couple weeks without a response.

There are two main cases where Tucows/OpenSRS sends out emails:

1) 6 months prior to the anniversary of the domain's expiry date, a 
"This is your contact information, is it correct?" email is sent. It can 
be safely ignored, but if it bounces, puts the domain into 
pending-verification status.

2) 90 days prior to expiry (based on reseller account settings), Tucows 
starts sending expiry/renewal reminders, which, if bounced, initiates 
the pending-verification status.

A third case is when the user requests a password, auth code, or 
similar, but in this case, the user will likely be at least semi-aware 
that something is going on.

Equally annoying is that when you register multiple domains from one 
email address, you need to confirm each -- You'd think that multiple 
domains belonging to the same contact profile could be confirmed in one 
step, either an account's email address is valid or it isn't.

Dave Warren

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