[dns-operations] .ORG website experiences intermittent DNS failure

[Matthew Pounsett]

On 2013-09-30, at 15:25 , "Catherine Burdon" <catherine at cabur.com> wrote:

> Website www.newmarketstageco.org experiencing DNS failure intermittently.  I have verified the DNS zone settings for the domain and all are correct.  From time to time the website will not be found, then shortly thereafter will appear again.

At the moment, the "two" name servers for newmarketstageco.org are unreachable.  I'm quoting the word two because the registration has ns1.myviabank.com and ns2.myviabank.com, but according to the glue in the .com zone both name servers have the same IP address.

Since that IP address isn't reachable, newmarketstageco.org is unresolvable.



; <<>> DiG 9.8.5-P1 <<>> +norec IN A ns1.myviabank.com @a.gtld-servers.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 53754
;; flags: qr; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 2

;; QUESTION SECTION:
;ns1.myviabank.com.		IN	A

;; AUTHORITY SECTION:
myviabank.com.		172800	IN	NS	ns1.myviabank.com.
myviabank.com.		172800	IN	NS	ns2.myviabank.com.

;; ADDITIONAL SECTION:
ns1.myviabank.com.	172800	IN	A	208.73.211.69
ns2.myviabank.com.	172800	IN	A	208.73.211.69

;; Query time: 19 msec
;; SERVER: 2001:503:a83e::2:30#53(2001:503:a83e::2:30)
;; WHEN: Tue Oct 01 12:12:25 EDT 2013
;; MSG SIZE  rcvd: 99