[dns-operations] Why post this here?

Edward Lewis Ed.Lewis at neustar.biz
Wed Oct 29 15:41:55 UTC 2008

I am confounded to see reports of a company's mistake on a mailing 
list like this.  What's the point, trying to embarrass the company? 
Reports like this are why other companies will "cover up" mistakes to 
avoid the embarrassment.  I.e., these messages are not helpful and 
harm the community spirit of the Internet.

When a problem like this is seen, try contacting the company, not a 
court of public opinion.  You have the ability to contact them.  They 
can fix it.  This list, unless one of their tech guys is on it, can't.

$ whois domaindiscount24.net

    Whois Server: whois.rrpproxy.net
    Referral URL: http://www.key-systems.net
tech-organization: Key-Systems GmbH
tech-fname: domaindiscount24.com
tech-mname: technical
tech-lname: department
tech-street: Prager Ring 4-12 Building 5
tech-city: Zweibr?cken
tech-zip: 66482
tech-country: DE
tech-phone: +49 . 6332 791860
tech-fax: +49 . 6332 791861
tech-email: info at key-systems.net

I'm sure if their email is hosed, you can pick up the phone and 
report the error to their tech staff directly.

At 13:14 +0000 10/29/08, Lutz Donnerhacke wrote:
>; <<>> DiG 9.5.0-P2 <<>> ns domaindiscount24.net @ +norec
>All customers using those servers are offline.

How do you know that (ALL?) customers using those servers are not 
also using other servers, therefore, not offline?

Edward Lewis                                                +1-571-434-5468

Never confuse activity with progress.  Activity pays more.

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