[dns-operations] Reporting glue as authoritive data -- Bug!

[Edward Lewis]

At 12:06 +0100 2/1/08, Stephane Bortzmeyer wrote:

>From my experience, this is more complicated than that. I had my share
>of ignored messages, sent in private, which were followed by public
>remarks who were able to trigger immediate action.

I'm sorry about your luck.  But there are still appropriate channels to follow.

>It is only for NUS paying customers, I presume? As a registrant of a
>".org" domain, or as an ordinary user who wants to resolve names in
>".org", can I use this channel? (That's a real question, not made to
>embarass someone: who are the customers?)

I see Joe beat me to the punch, I wanted to confirm my response before posting.

Yes, we take calls from people "off the street."  But as per the 
agreements we have with TLDs, the problem is routinely forwarded to 
the TLD registry and then we work with them, as a supplier, to fix 
the problem.  The data in the DNS is the responsibility of the 
registry after all.

We are willing to at least help point a caller to the proper channel 
for attention.  E.g., for .ORG problems, call Joe.
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Edward Lewis                                                +1-571-434-5468
NeuStar

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