<div dir="ltr">I'll try that again, from the correct email address!<div><br></div><div>Hi Michele.<div>Before changing anything, exactly what problem is it that Disney+ etc. are having? Or better, what do they *expect* to see, if not what you have now?</div><div>I didn't think many people used PTR records.</div><div><br></div><div>Cheers, Greg</div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, 23 Nov 2022 at 12:50, Michele Neylon - Blacknight via dns-operations <<a href="mailto:dns-operations@dns-oarc.net">dns-operations@dns-oarc.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg1111444232992881454"><br><br><br>---------- Forwarded message ----------<br>From: Michele Neylon - Blacknight <<a href="mailto:michele@blacknight.com" target="_blank">michele@blacknight.com</a>><br>To: "<a href="mailto:dns-operations@dns-oarc.net" target="_blank">dns-operations@dns-oarc.net</a>" <<a href="mailto:dns-operations@dns-oarc.net" target="_blank">dns-operations@dns-oarc.net</a>><br>Cc: <br>Bcc: <br>Date: Wed, 23 Nov 2022 12:44:46 +0000<br>Subject: PTR Records for Broadband Network?<br>
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<p class="MsoNormal">All<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Sorry if this is a little left of field, but I suspect that collectively the people on this list can give us better advice than many.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Many many moons ago we setup the PTR records for our network using a template that clearly flagged that the IPs were static and used for hosting.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">The result was that the IP 185.97.239.13 would end up with a PTR record of <a href="http://239-13.colo.sta.blacknight.ie" target="_blank">239-13.colo.sta.blacknight.ie</a><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Fast forward to 2022 and we now offer broadband to both businesses and consumers, but unfortunately some streaming services and others are blocking access. So our users have issues with Disney+, All4, Netflix and Ticketmaster to name but
a few examples. One of the issues appears to be the PTR records.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">For clarity the IP blocks we use for broadband are NOT the same blocks that we use for hosting.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">We are therefore looking at tweaking the PTR records for the broadband net blocks.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Would removing the “colo.sta” bit be enough? <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Should we replace it with something else?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks and regards<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Michele<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">--<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">Mr Michele Neylon<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">Blacknight Solutions<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">Hosting, Colocation & Domains<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black"><a href="https://www.blacknight.com/" target="_blank"><span style="color:rgb(5,99,193)">https://www.blacknight.com/</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black"><a href="https://blacknight.blog/" target="_blank"><span style="color:rgb(5,99,193)">https://blacknight.blog/</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">Intl. +353 (0) 59 9183072<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">Direct Dial: +353 (0)59 9183090<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">Personal blog: <a href="https://michele.blog/" target="_blank"><span style="color:rgb(5,99,193)">https://michele.blog/</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">Some thoughts: <a href="https://ceo.hosting/" target="_blank"><span style="color:rgb(5,99,193)">https://ceo.hosting/</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">-------------------------------<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:-webkit-standard;color:black">Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<br><br><br>---------- Forwarded message ----------<br>From: Michele Neylon - Blacknight via dns-operations <<a href="mailto:dns-operations@dns-oarc.net" target="_blank">dns-operations@dns-oarc.net</a>><br>To: "<a href="mailto:dns-operations@dns-oarc.net" target="_blank">dns-operations@dns-oarc.net</a>" <<a href="mailto:dns-operations@dns-oarc.net" target="_blank">dns-operations@dns-oarc.net</a>><br>Cc: <br>Bcc: <br>Date: Wed, 23 Nov 2022 12:44:46 +0000<br>Subject: [dns-operations] PTR Records for Broadband Network?<br>_______________________________________________<br>
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