[dns-operations] OpenDNS Issue with Mail and Other Services?

Mon Nov 26 17:05:21 UTC 2018

You should hear back within 24hours. ‘dig debug.opendns.com<http://debug.opendns.com> txt’ should give some information (what IP/identities you are coming from and datacenter you are hitting.) definitely seems that someone is applying policy to your the network/identity that includes filtering mail.

Support can help you track down what happened.

-- Brian

On Nov 25, 2018, at 7:32 PM, Ray Van Dolson <rvandolson at esri.com<mailto:rvandolson at esri.com>> wrote:

Yes, have reached out but since is a free service not sure when will here back.

Get Outlook for iOS<https://urldefense.proofpoint.com/v2/url?u=https-3A__aka.ms_o0ukef&d=DwMFAg&c=n6-cguzQvX_tUIrZOS_4Og&r=3Xqhy0J302gHnsXb44nuMreiBvI-vDCLBJu8fdF1lh8_0SHx7YKdY_zXCDCMLLb-&m=6uQuDhJTt5tQgH2ntqlVq-1ixubIMfca_T6XPIax-Og&s=HQ4GSdqbnM37y1C7TlDhbseIpClhyklmwtL3KTtr5b4&e=>

________________________________
From: manu tman <chantr4 at gmail.com<mailto:chantr4 at gmail.com>>
Sent: Sunday, November 25, 2018 6:19 PM
To: Ray Van Dolson
Cc: dns-operations at lists.dns-oarc.net<mailto:dns-operations at lists.dns-oarc.net>
Subject: Re: [dns-operations] OpenDNS Issue with Mail and Other Services?

Additional detail:

# dig @208.67.222.222<https://urldefense.proofpoint.com/v2/url?u=http-3A__208.67.222.222&d=DwMFaQ&c=n6-cguzQvX_tUIrZOS_4Og&r=WoGou9bjN14EvLKS6DHxfMEG6f2_bRhXNpedbbFoYDk&m=ENcR1uLPPnIt31_GNChBeymYPbx3xo2ynNZGLcLznBw&s=0ycumh5RyrUkI-1sW6G3rZwvRjNNWHxoFlUWjIjx2s0&e=> outlook.office.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__outlook.office.com&d=DwMFaQ&c=n6-cguzQvX_tUIrZOS_4Og&r=WoGou9bjN14EvLKS6DHxfMEG6f2_bRhXNpedbbFoYDk&m=ENcR1uLPPnIt31_GNChBeymYPbx3xo2ynNZGLcLznBw&s=t7kSTWcJnU_w2vKEkaizUxrbSF_P7PNAQmFmJcEINL8&e=>

; <<>> DiG 9.9.4-RedHat-9.9.4-61.el7 <<>> @208.67.222.222<https://urldefense.proofpoint.com/v2/url?u=http-3A__208.67.222.222&d=DwMFaQ&c=n6-cguzQvX_tUIrZOS_4Og&r=WoGou9bjN14EvLKS6DHxfMEG6f2_bRhXNpedbbFoYDk&m=ENcR1uLPPnIt31_GNChBeymYPbx3xo2ynNZGLcLznBw&s=0ycumh5RyrUkI-1sW6G3rZwvRjNNWHxoFlUWjIjx2s0&e=> outlook.office.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__outlook.office.com&d=DwMFaQ&c=n6-cguzQvX_tUIrZOS_4Og&r=WoGou9bjN14EvLKS6DHxfMEG6f2_bRhXNpedbbFoYDk&m=ENcR1uLPPnIt31_GNChBeymYPbx3xo2ynNZGLcLznBw&s=t7kSTWcJnU_w2vKEkaizUxrbSF_P7PNAQmFmJcEINL8&e=>
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10464
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;outlook.office.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__outlook.office.com&d=DwMFaQ&c=n6-cguzQvX_tUIrZOS_4Og&r=WoGou9bjN14EvLKS6DHxfMEG6f2_bRhXNpedbbFoYDk&m=ENcR1uLPPnIt31_GNChBeymYPbx3xo2ynNZGLcLznBw&s=t7kSTWcJnU_w2vKEkaizUxrbSF_P7PNAQmFmJcEINL8&e=>.            IN      A

;; ANSWER SECTION:
outlook.office.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__outlook.office.com&d=DwMFaQ&c=n6-cguzQvX_tUIrZOS_4Og&r=WoGou9bjN14EvLKS6DHxfMEG6f2_bRhXNpedbbFoYDk&m=ENcR1uLPPnIt31_GNChBeymYPbx3xo2ynNZGLcLznBw&s=t7kSTWcJnU_w2vKEkaizUxrbSF_P7PNAQmFmJcEINL8&e=>.     0       IN      A       146.112.61.106

;; Query time: 5 msec
;; SERVER: 208.67.222.222#53(208.67.222.222)
;; WHEN: Sun Nov 25 17:44:49 PST 2018
;; MSG SIZE  rcvd: 63

Note that 146.112.61.106 is hit-adult.opendns.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__hit-2Dadult.opendns.com&d=DwMFaQ&c=n6-cguzQvX_tUIrZOS_4Og&r=WoGou9bjN14EvLKS6DHxfMEG6f2_bRhXNpedbbFoYDk&m=ENcR1uLPPnIt31_GNChBeymYPbx3xo2ynNZGLcLznBw&s=CMVYGPPSi9Pd7JWSskbxXxyMej5Jq-ga281RFXUaSPA&e=>.

Am getting the above results from Southern California.  Not able to
reproduce from elsewhere on the west coast thus far (tried from
Portland, OR and San Jose).

Seems like filtering rules gone bad? Did you reach to their support ? (Support at umbrella.com<mailto:Support at umbrella.com> I believe)

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